Terms & Conditions

1. Agreement to these terms

These Terms & Conditions ("Terms") are a binding agreement between you and Nova Bookings ("Nova Bookings," "we," "us," or "our"). They govern your access to and use of our marketing website at novabooking.online, related demo experiences, paid business suites, and the Nova Command Center at commandnova.online (collectively, the "Services").

By accessing or using the Services, requesting a demo, creating an account, or purchasing a suite, you agree to these Terms. If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree, do not use the Services.

2. Description of services

Nova Bookings offers a connected platform for service businesses. Our offerings may include a marketing presence and sales demos on novabooking.online, AI-assisted websites, booking and calendar tools, CRM and team collaboration features, and the Command Center product experience on commandnova.online. Features available to you depend on the plan or suite you select and may change as we improve the platform.

We may offer free demos, trials, or preview access that are limited in time, functionality, or support. Demo and marketing content is for evaluation and informational purposes and does not guarantee any particular business outcome.

3. Accounts and eligibility

You must provide accurate account and business information and keep it up to date. You are responsible for safeguarding login credentials and for activity under your account, including actions by team members you invite. Notify us promptly at khalia.ainova@gmail.com if you suspect unauthorized access.

You must be able to form a binding contract under applicable law to use paid Services. The Services are intended for business use, not for personal consumer use by minors.

4. Acceptable use

You agree not to:

• Use the Services unlawfully or in violation of others' rights;
• Upload or transmit malware, spam, or harmful content;
• Attempt to gain unauthorized access to systems, accounts, or data;
• Probe, scan, or overload our infrastructure in a way that disrupts the Services;
• Reverse engineer or copy the Services except as allowed by law;
• Resell, sublicense, or provide the Services to third parties except as expressly permitted;
• Use the Services to collect or process sensitive data in ways that violate applicable law; or
• Misrepresent your identity or affiliation when requesting demos or creating accounts.

We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a security or legal risk.

5. Demos, trials, and paid plans

Demo requests and marketing-site interactions do not create a paid subscription by themselves. Paid access is offered through business suites (for example, Foundation, Growth, and Prestige) and related plans described on our pricing pages or in an order form. Suite features, seat counts, and pricing shown on the marketing site are informational and may be updated; the terms of your order or checkout confirmation control your specific purchase.

Trial or demo environments may be reset, limited, or discontinued at any time. Data in demos may not be retained after the demo ends unless we agree otherwise in writing.

6. Payment, billing, and cancellation

Paid suites are billed according to the term you select (for example, every three months, six months, or annually) and the prices shown at purchase or in your order. Fees are generally due in advance and are non-refundable except where required by law or expressly stated by us in writing. Taxes may apply in addition to listed prices.

You authorize us and our payment processors to charge your selected payment method for recurring fees until you cancel according to the cancellation process we provide (or as set out in your order). To avoid renewal charges, cancel before the end of your then-current billing period. Upon cancellation, you typically retain access through the end of the paid period; we are not obligated to provide refunds for unused time unless required by law or agreed in writing.

We may change prices or plan features with reasonable notice for future billing periods. Continued use after the change takes effect constitutes acceptance of the new pricing or features for subsequent terms.

7. Intellectual property

Nova Bookings and its licensors own all rights in the Services, including software, branding, designs, documentation, and trademarks (including "Nova Bookings," "NovaBookings," and related marks). These Terms do not transfer ownership of our intellectual property to you. We grant you a limited, non-exclusive, non-transferable right to access and use the Services during your subscription solely for your internal business purposes, subject to these Terms.

Feedback you provide about the Services may be used by us freely to improve products without obligation to you.

8. Customer content

You retain ownership of content, data, and materials you or your users submit to the Services ("Customer Content"), including information about your end clients. You grant Nova Bookings a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Content solely as needed to provide, secure, and improve the Services and as otherwise directed by you.

You represent that you have all rights and consents necessary to submit Customer Content and to permit our processing as described in these Terms and our Privacy Policy. You are responsible for Customer Content and for your relationships with your end clients.

9. Third-party services

The Services may integrate with or link to third-party products (for example, calendars, payment processors, or analytics). Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVA BOOKINGS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT THEY WILL MEET YOUR SPECIFIC BUSINESS RESULTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVA BOOKINGS AND ITS AFFILIATES, OFFICERS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO NOVA BOOKINGS FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID FEES).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

12. Indemnity

You will defend, indemnify, and hold harmless Nova Bookings and its officers, contractors, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services in violation of these Terms or applicable law; (c) your relationships with end clients or third parties; or (d) disputes between you and your users or customers.

13. Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to conflict-of-law principles, except where mandatory local law provides otherwise. Courts located in Pennsylvania will have exclusive jurisdiction over disputes arising from these Terms, subject to any non-waivable rights you may have in your place of residence.

14. Changes

We may update these Terms from time to time. We will post the revised Terms on this page and update the effective date. Material changes may also be communicated by email or in-product notice. If you continue to use the Services after the updated Terms take effect, you accept the changes. If you do not agree, you must stop using the Services and cancel any paid subscription according to our cancellation process.

15. Contact

Questions about these Terms can be sent to khalia.ainova@gmail.com.

16. General

These Terms, together with any order form or plan description that references them and our Privacy Policy, are the entire agreement between you and Nova Bookings regarding the Services and supersede prior understandings on that subject. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.